Infrastructure

Our client, a leading facilities services business with a nationwide presence, is committed to excellence and innovation in their field. As part of their business expansion, they are seeking to hire an experienced Retention Manager. This key role will be responsible for developing and implementing strategies to enhance employee retention and loyalty. The successful candidate will analyse customer data, identify trends, and devise initiatives to improve employee satisfaction and reduce churn rates. Responsibilities:Retention Strategy Development: Formulate comprehensive retention strategies aligned with business objectives.Customer Data Analysis: Utilise data analytics tools to analyse employee behaviour, preferences, and feedback to identify areas for improvement and opportunities for retention initiatives.Employee Engagement Initiatives: Develop and execute engaging initiatives such as loyalty programmes, personalised communications, and targeted promotions to increase employee engagement and satisfaction.Churn Prevention: Proactively identify employees at risk of churn and implement targeted interventions to address their concerns and enhance their overall experience.Cross-Functional Collaboration: Collaborate with other departments to align retention efforts with overall business strategies.Performance Monitoring and Reporting: Track key performance indicators (KPIs) related to retention metrics such as churn rate, employee lifetime value, and retention cost, and provide regular reports and insights to senior management.Continuous Improvement: Stay updated on industry trends, best practices, and emerging technologies related to customer retention, incorporating them into retention strategies for ongoing optimisation and improvement.Requirements:Bachelor’s degree; an advanced degree will be a plus.Proven experience in a similar role.Strong analytical skills with the ability to interpret data and derive actionable insights.Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.Demonstrated ability to develop and implement successful employee retention strategies.Proficiency in data analytics tools and CRM systems.Strategic thinking with a results-oriented mindset and a focus on continuous improvement.Creative problem-solving skills and the ability to adapt to changing business needs and priorities.

Our client, a leading facilities services business with a nationwide presence, is committed to excellence and innovation in their field. As part of their business expansion, they are now seeking to hire an experienced L&D Lead who will play a crucial role in shaping the growth and development of the organisation's most valuable asset: its people. This position will design, implement, and manage comprehensive learning and development programmes that align with their strategic goals and foster a culture of continuous learning and improvement. Responsibilities:Strategy Development: Develop a comprehensive learning and development strategy aligned with the organisation's goals. Identify key areas for skill development and create initiatives to address these needs.Programme Design and Implementation: Design and deliver innovative learning programmes, including workshops, training sessions, e-learning courses, and other developmental activities.Content Development: Create and curate high-quality learning content tailored to the needs of different departments and roles within the organisation. Collaborate with subject matter experts to develop materials that are informative, engaging, and effective in driving learning outcomes.Leadership Development: Design and implement leadership development programmes to cultivate future leaders within the organisation. Provide coaching and support to enhance the skills and capabilities of current and aspiring leaders.Performance Evaluation: Develop mechanisms to evaluate the effectiveness of learning and development programmes, using metrics such as employee engagement, skill acquisition, and performance improvement. Use data-driven insights to continuously refine learning initiatives.Learning Culture Promotion: Promote a culture of continuous learning and development across the organisation. Encourage employees to take ownership of their learning journey and provide opportunities for professional growth.Stakeholder Management: Collaborate closely with HR, department heads, and other key stakeholders to understand their learning needs and priorities. Build strong relationships to ensure alignment and support for learning initiatives.Budget Management: Manage the learning and development budget effectively, ensuring resources are allocated efficiently to maximise impact and achieve desired outcomes.Requirements:Bachelor’s degree in Human Resources, Organisational Development, or a related field.Proven experience in learning and development, talent management, or related fields, with at least 5 years in a leadership role.Strong understanding of adult learning principles, instructional design methodologies, and learning technologies.Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels of the organisation.Demonstrated ability to design and deliver effective learning programmes that drive measurable results.Strong project management skills, capable of managing multiple priorities and deadlines effectively.Experience working in a fast-paced, dynamic environment, with the flexibility to adapt to changing priorities and business needs.

Our client is a leading facilities services business with a nationwide presence, committed to excellence and innovation in their field. In alignment with their strategic growth plans, they are now seeking an experienced HR Operations Manager to lead HR functions, focusing on recruitment strategies and team development to support expansion and operational excellence.Role Overview:As the HR Operations Manager, you will play a pivotal role in shaping the company's workforce strategy and driving its strategic plan. Your primary responsibilities will be crucial in shaping the company's future, focusing 80% on recruitment management and 20% on operational management, including team coaching and strategic partnerships.Responsibilities: Recruitment Management Develop and implement strategic recruitment plans to meet company needs, employing innovative sourcing strategies, selection processes, and hiring standards Resolve recruitment challenges through effective problem-solving and direction, ensuring alignment with company goals Invest in recruitment initiatives to attract talent, understanding market trends and leveraging data for informed decisions Operational Management Conduct regular meetings to oversee operations, ensuring alignment with company objectives and operational efficiency Coach and mentor the HR team to enhance their skills and foster a culture of continuous improvement Visit sites and engage with employees at all levels to understand their needs and promote a positive work environment Serve as an HR business partner to senior leaders, providing strategic HR support and insights to drive business outcomes Requirements: Bachelor’s degree in Human Resources, Business Administration, or related field; a Master’s degree is preferred Proven experience in HR management, particularly in recruitment and team development, with a minimum of 5 years in a senior HR role Strong leadership and strategic thinking skills, with the ability to influence at all levels of the organization Excellent communication and interpersonal skills in English and Thai, with a proven track record of building strong relationships with both internal and external stakeholders Knowledge of HR best practices and legal compliance related to HR operations Willingness to travel nationwide to meet with teams and partners

Our client, a leading global real estate services firm, is seeking a Senior Manager. This position is a pivotal role in implementing marketing and sales strategies to meet objectives and increase property sales & rentals.Responsibilities include providing property comparisons, maintaining effective relationships within the organisation and with clients, advising clients during property visits, coordinating property.Responsibilities Help implement the marketing and sales strategy to achieve sales targets. Participate in the development of systems and processes to identify potential customers, ensuring products and services are highly marketable. Provide property comparisons to determine competitive market pricing. Establish and maintain effective working relationships within the organization (Thailand & regional offices), with clients, and external agencies to promote properties. Accompany clients on property visits, offering advice on suitability and value. Advise clients on market conditions & legal requirements. Coordinate property closings and prepare essential documents. Act as a "door opener" to identify new business opportunities. Stay updated on trends and keep track of market activities Requirements Minimum of 5 years' experience in the real estate sector, preferably with a large consultancy firm, with similar responsibilities in Thailand Confident and team-oriented individual Capable of effectively managing a diverse workload Ability to communicate effectively with individuals at all levels; excellent presentation and interpersonal skills Strong business acumen and a proven track record of delivering high-quality outcomes for clients Fluent in Thai and proficient in English Background in business development within the investment, real estate, or property sectors is preferred Ability to multitask and work in a fast-paced environment Good team player with a professional disposition Strong computer skills in MS Office (Word, Excel, & PowerPoint) and MS Windows

Our client is a leading global real estate services firm looking for a new Head of Research & Consulting. This pivotal role is responsible for research and consulting in key markets nationwide.This position requires excellent presentation skills, and contributes significantly to the overarching business development strategy, managing and coordinating research expertise across different service lines and property types.Responsibilities: Provide research information and directly engage with media for interviews Collaborate with Marketing department to publish market trends and analysis on social media and the company website Offer recommendations for the design and development of new products and services Support pitches and proposals by providing market research and analysis Present market information and analysis to clients Actively participate in strategic business development Recruit, motivate, and retain existing employees Oversee compilation of quarterly data and statistics; forecast and address client needs Ensure appropriate level of staffing for projects Ensure research teams effectively meet the needs of local agents and sales staff Manage the production and distribution of analytical research Facilitate the sharing of best practices across markets and offices Requirements: Bachelor’s degree required; MBA or master’s degree in research, economics, real estate, or related field preferred 10 years of market research experience preferably in real estate 6 years of supervisory experience Professional business acumen with deep understanding of real estate leasing and capital markets Ability to develop forward-looking insights Strong leadership skills to manage, train, and mentor the research team Excellent verbal and written communication skills, with advanced presentation abilities Adaptable; thrives in a fast-changing environment Proven ability in business development and networking Thorough knowledge of the complexities and regulations of the CRE industry, with the ability to collate, analyse, and communicate key market metrics and indicators

Our client, a leading global real estate services firm, is seeking a Senior negotiator. This position is a pivotal role in implementing marketing and sales strategies to meet objectives and increase property sales & rentals.Responsibilities include providing property comparisons, maintaining effective relationships within the organisation and with clients, advising clients during property visits, coordinating propertyResponsibilities Help implement the marketing and sales strategy to achieve sales targets Participate in the development of systems and processes to identify potential customers, ensuring products and services are highly marketable Provide property comparisons to determine competitive market pricing Establish and maintain effective working relationships within the organisation (Thailand & regional offices), with clients, and external agencies to promote properties Accompany clients on property visits, offering advice on suitability and value Advise clients on market conditions & legal requirements Coordinate property closings and prepare essential documents Act as a "door opener" to identify new business opportunities Penetrate and keep track of market activities Requirements Minimum 3 years of experience in the real estate sector, preferably with a large consultancy firm, with similar responsibilities in Thailand Confident and team-oriented Capable of effectively managing a diverse workload Ability to communicate effectively with people at all levels; excellent presentation and interpersonal skills Strong business acumen and a proven track record of delivering high-quality outcomes for clients Fluent in Thai; proficient in English Background in business development with investment, real estate, or property sectors is preferred Ability to multi-task and work in a fast-paced environment Good team player with a professional disposition Strong computer skills