Logistics & Supply Chain

Our client, a leading facilities services business with a nationwide presence, is committed to excellence and innovation in their field. As part of their business expansion, they are seeking to hire an experienced Retention Manager. This key role will be responsible for developing and implementing strategies to enhance employee retention and loyalty. The successful candidate will analyse customer data, identify trends, and devise initiatives to improve employee satisfaction and reduce churn rates. Responsibilities:Retention Strategy Development: Formulate comprehensive retention strategies aligned with business objectives.Customer Data Analysis: Utilise data analytics tools to analyse employee behaviour, preferences, and feedback to identify areas for improvement and opportunities for retention initiatives.Employee Engagement Initiatives: Develop and execute engaging initiatives such as loyalty programmes, personalised communications, and targeted promotions to increase employee engagement and satisfaction.Churn Prevention: Proactively identify employees at risk of churn and implement targeted interventions to address their concerns and enhance their overall experience.Cross-Functional Collaboration: Collaborate with other departments to align retention efforts with overall business strategies.Performance Monitoring and Reporting: Track key performance indicators (KPIs) related to retention metrics such as churn rate, employee lifetime value, and retention cost, and provide regular reports and insights to senior management.Continuous Improvement: Stay updated on industry trends, best practices, and emerging technologies related to customer retention, incorporating them into retention strategies for ongoing optimisation and improvement.Requirements:Bachelor’s degree; an advanced degree will be a plus.Proven experience in a similar role.Strong analytical skills with the ability to interpret data and derive actionable insights.Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.Demonstrated ability to develop and implement successful employee retention strategies.Proficiency in data analytics tools and CRM systems.Strategic thinking with a results-oriented mindset and a focus on continuous improvement.Creative problem-solving skills and the ability to adapt to changing business needs and priorities.

Our client, a leading facilities services business with a nationwide presence, is committed to excellence and innovation in their field. As part of their business expansion, they are now seeking to hire an experienced L&D Lead who will play a crucial role in shaping the growth and development of the organisation's most valuable asset: its people. This position will design, implement, and manage comprehensive learning and development programmes that align with their strategic goals and foster a culture of continuous learning and improvement. Responsibilities:Strategy Development: Develop a comprehensive learning and development strategy aligned with the organisation's goals. Identify key areas for skill development and create initiatives to address these needs.Programme Design and Implementation: Design and deliver innovative learning programmes, including workshops, training sessions, e-learning courses, and other developmental activities.Content Development: Create and curate high-quality learning content tailored to the needs of different departments and roles within the organisation. Collaborate with subject matter experts to develop materials that are informative, engaging, and effective in driving learning outcomes.Leadership Development: Design and implement leadership development programmes to cultivate future leaders within the organisation. Provide coaching and support to enhance the skills and capabilities of current and aspiring leaders.Performance Evaluation: Develop mechanisms to evaluate the effectiveness of learning and development programmes, using metrics such as employee engagement, skill acquisition, and performance improvement. Use data-driven insights to continuously refine learning initiatives.Learning Culture Promotion: Promote a culture of continuous learning and development across the organisation. Encourage employees to take ownership of their learning journey and provide opportunities for professional growth.Stakeholder Management: Collaborate closely with HR, department heads, and other key stakeholders to understand their learning needs and priorities. Build strong relationships to ensure alignment and support for learning initiatives.Budget Management: Manage the learning and development budget effectively, ensuring resources are allocated efficiently to maximise impact and achieve desired outcomes.Requirements:Bachelor’s degree in Human Resources, Organisational Development, or a related field.Proven experience in learning and development, talent management, or related fields, with at least 5 years in a leadership role.Strong understanding of adult learning principles, instructional design methodologies, and learning technologies.Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels of the organisation.Demonstrated ability to design and deliver effective learning programmes that drive measurable results.Strong project management skills, capable of managing multiple priorities and deadlines effectively.Experience working in a fast-paced, dynamic environment, with the flexibility to adapt to changing priorities and business needs.

Our client is a well-established global pharmaceutical and healthcare company. We are looking for an Internal Audit Manager to support the company’s rapid expansion in the Asia-Pacific region.This Internal Audit Manager supports the Thailand Senior Audit Manager to deliver audits and data analytics. The audit delivery process includes audit planning, risk assessment, data analytics, fieldwork, closeout meetings, and audit reporting. This role is also responsible for following up on the resolution of issues identified in audits.Responsibilities; Perform audit planning with data analytics; propose audit scope to stakeholders Design and perform data analytics to identify anomalies and high-risk transactions for further investigation Issue a formal Terms of Reference (TOR) that outlines audit objectives, detailed scope (including key processes and risk assessment), timeline, and stakeholders Conduct initial audit meeting to request required information and interviews. Schedule dates for interim update(s), final audit clearance meeting, and audit presentation Conduct audit fieldwork with the use of a Risk and Control Matrix (RCM); including process walk-through, identification of key controls, testing of control design and effectiveness. For key risks, design DA scripts to quantify size of risks, and select high-risk samples for testing Provide regular audit updates to stakeholders to discuss emerging findings Qualification; 4 years of experience in an external or internal audit role; Big 4 experience is a strong advantage Professional qualification such as Chartered Accountant ACA, ACCA, IIA is a strong advantage Experience in healthcare or consumer goods industries is an advantage International exposure (working or living abroad) is an advantage Familiar with core accounting principles: balance sheet, P&L, cash flow, and international accounting standards Effective stakeholder management skills based on collaboration, reliability, integrity, and empathy Strong internal audit technical skills: risk assessment, control design assessment, control effectiveness testing, concise and effective report-writing Advanced Excel and Power BI skill; proficiency in other data analytics tools such as Python and ACL are a plus Able to analyse complex business issues across various functional areas and provide practical solutions Proficiency in English is required; additional languages (Mandarin, Thai, Japanese, Vietnamese) are an advantage Proficiency in Microsoft Office; advanced Excel SAP experience is an advantage

Senior Group Internal Audit Manager Our client is a well-established global pharmaceutical and healthcare company. We are looking for a Senior Group Internal Audit Manager to support the company’s rapid expansion in the Asia-Pacific region.This Senior Group Internal Audit Manager will handle internal audits, risk management, and ad-hoc advisory work in Thailand: including annual country risk assessment, delivery of the annual plan, attending country leadership meetings and compliance committee meetings.This role is also responsible for advising on risk and control-related matters, supporting fraud investigations, and collaborating with local compliance managers.Responsibilities: Build and maintain relationships with Thailand stakeholders and strengthen internal controls with audits, follow-up on next steps, ad-hoc advice, and support with investigations Educate local management and stakeholders on risk management, internal controls, and compliance with training and regular meetings Deliver the country audit plan Lead audit managers, senior auditors, and external parties in audit planning with data analytics; propose audit scope to stakeholders Oversee the drafting of formal Terms of Reference (TOR) that outlines audit objectives, with detailed scope, timeline and stakeholders Lead initial audit meeting to request required information and interviews. Schedule dates for interim audit update(s), final audit clearance meeting, and audit presentation Review audit fieldwork: process walk-through, identification of key controls, control design testing and effectiveness For key risks, design DA scripts to quantify size of risks and choose high-risk samples for testing Provide regular audit updates to stakeholders to discuss emerging findings Draft & review audit reports ahead of the final close-out meeting with stakeholders Collect stakeholder feedback on audits and summarise lessons learned Qualification: 8-10 years of experience in an external or internal audit role, with Big 4 experience a strong advantage Professional qualification such as Chartered Accountant ACA, ACCA, IIA is a strong advantage Experience in healthcare or consumer goods industries is an advantage International exposure (working or living abroad) is an advantage Stakeholder management skills based on collaboration, reliability, integrity, and empathy Strong internal audit technical skills relating to risk assessment, control design assessment, control effectiveness testing; concise and effective report-writing Familiar with core accounting principles: balance sheet, P&L, cash flow, and international accounting standards Proven project management skills: ability to achieve desired outcomes with effective planning to align various stakeholders and ensure timely execution Ability to analyse complex business issues across various functional areas and provide practical solutions Proficiency in English and Thai is required; additional languages (Mandarin, Japanese, Vietnamese) are an advantage Microsoft Office proficiency; advanced Excel SAP experience is an advantage