Manufacturing

Our client, a leading facilities services business with a nationwide presence, is committed to excellence and innovation in their field. As part of their business expansion, they are seeking to hire an experienced Retention Manager. This key role will be responsible for developing and implementing strategies to enhance employee retention and loyalty. The successful candidate will analyse customer data, identify trends, and devise initiatives to improve employee satisfaction and reduce churn rates. Responsibilities:Retention Strategy Development: Formulate comprehensive retention strategies aligned with business objectives.Customer Data Analysis: Utilise data analytics tools to analyse employee behaviour, preferences, and feedback to identify areas for improvement and opportunities for retention initiatives.Employee Engagement Initiatives: Develop and execute engaging initiatives such as loyalty programmes, personalised communications, and targeted promotions to increase employee engagement and satisfaction.Churn Prevention: Proactively identify employees at risk of churn and implement targeted interventions to address their concerns and enhance their overall experience.Cross-Functional Collaboration: Collaborate with other departments to align retention efforts with overall business strategies.Performance Monitoring and Reporting: Track key performance indicators (KPIs) related to retention metrics such as churn rate, employee lifetime value, and retention cost, and provide regular reports and insights to senior management.Continuous Improvement: Stay updated on industry trends, best practices, and emerging technologies related to customer retention, incorporating them into retention strategies for ongoing optimisation and improvement.Requirements:Bachelor’s degree; an advanced degree will be a plus.Proven experience in a similar role.Strong analytical skills with the ability to interpret data and derive actionable insights.Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.Demonstrated ability to develop and implement successful employee retention strategies.Proficiency in data analytics tools and CRM systems.Strategic thinking with a results-oriented mindset and a focus on continuous improvement.Creative problem-solving skills and the ability to adapt to changing business needs and priorities.

Our client, a leading facilities services business with a nationwide presence, is committed to excellence and innovation in their field. As part of their business expansion, they are now seeking to hire an experienced L&D Lead who will play a crucial role in shaping the growth and development of the organisation's most valuable asset: its people. This position will design, implement, and manage comprehensive learning and development programmes that align with their strategic goals and foster a culture of continuous learning and improvement. Responsibilities:Strategy Development: Develop a comprehensive learning and development strategy aligned with the organisation's goals. Identify key areas for skill development and create initiatives to address these needs.Programme Design and Implementation: Design and deliver innovative learning programmes, including workshops, training sessions, e-learning courses, and other developmental activities.Content Development: Create and curate high-quality learning content tailored to the needs of different departments and roles within the organisation. Collaborate with subject matter experts to develop materials that are informative, engaging, and effective in driving learning outcomes.Leadership Development: Design and implement leadership development programmes to cultivate future leaders within the organisation. Provide coaching and support to enhance the skills and capabilities of current and aspiring leaders.Performance Evaluation: Develop mechanisms to evaluate the effectiveness of learning and development programmes, using metrics such as employee engagement, skill acquisition, and performance improvement. Use data-driven insights to continuously refine learning initiatives.Learning Culture Promotion: Promote a culture of continuous learning and development across the organisation. Encourage employees to take ownership of their learning journey and provide opportunities for professional growth.Stakeholder Management: Collaborate closely with HR, department heads, and other key stakeholders to understand their learning needs and priorities. Build strong relationships to ensure alignment and support for learning initiatives.Budget Management: Manage the learning and development budget effectively, ensuring resources are allocated efficiently to maximise impact and achieve desired outcomes.Requirements:Bachelor’s degree in Human Resources, Organisational Development, or a related field.Proven experience in learning and development, talent management, or related fields, with at least 5 years in a leadership role.Strong understanding of adult learning principles, instructional design methodologies, and learning technologies.Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels of the organisation.Demonstrated ability to design and deliver effective learning programmes that drive measurable results.Strong project management skills, capable of managing multiple priorities and deadlines effectively.Experience working in a fast-paced, dynamic environment, with the flexibility to adapt to changing priorities and business needs.

Our client, a renowned provider of innovative solutions for the food processing and manufacturing industries worldwide, is seeking a passionate CS Sales Engineer to join their dynamic team and drive sales growth. Responsibilities:Manage sales and customer service for assigned business unitsDrive business development and maintain customer relationshipsSupport sales activities with quotations and lead generationCommunicate market insights to the Regional Sales ManagerIdentify market projects and ensure smooth information flowPrepare quotations, negotiate contracts, and manage sales budgetsUtilise CRM tools and coordinate with headquarters for regional needsSupport customers in finding solutions and expanding business areasRequirements:Bachelor’s degree in Mechanical Engineering or related fieldOver five years of sales experience in capital expendituresTechnical background in industries such as flour millingProficiency in Microsoft Office, CRM tools, and solution sellingStrong communication skills in English; knowledge of an Asian language is an advantageSolid business acumen and a thorough understanding of customer needsExcellent social skills, ability to work in a team, negotiation capabilities, and willingness to travel

Our client, a renowned provider of innovative solutions for the food processing and manufacturing industries worldwide, is seeking a passionate Sales Engineer to join their dynamic team and drive sales growth. Responsibilities:Manage sales for assigned business areas, focusing on business development for both existing and new customersBuild and maintain relationships with customers through regular visits and effective communicationProvide market updates, including quotations and project opportunities, to the Regional Sales Manager and internal teamsCoordinate with internal departments to ensure seamless customer service and project executionPrepare and negotiate contracts, adhering to company guidelines and pricing strategiesEffectively manage the sales budget, forecast, and CRM toolsCollaborate with headquarters to develop regional business solutionsRequirements:A Bachelor's degree in Food Engineering or Mechanical EngineeringAt least five years of experience in the process industry, including sales experience in capital expendituresA technical background in the flour milling industry or similar sectors, with strong solution selling skillsDemonstrates independence, organisation, and a target-oriented approachProficient in written and verbal English, with proficiency in Asian languages considered beneficialAn eagerness to learn and improve through technical training, and the ability to work effectively both independently and within teamsWillingness to travel both locally and internationally as required for sales activities

JacksonGrant has been entrusted with the recruitment of a Head of Operations for an esteemed international manufacturing company within the beauty products industry, based in Prachuap Khiri Khan. This pivotal role will centre on expanding business within the country market, implementing innovative operational strategies to enhance the visibility of the company's personal care products, and advancing strategic objectives. Responsibilities encompass overseeing all operational aspects, including manufacturing, supply chain management, logistics, quality control, and inventory management. This presents an outstanding opportunity for professionals seeking to broaden their horizons through collaboration with a renowned multinational organization. Responsibilities: Develop and execute operational strategies to optimize productivity, streamline processes, and enhance overall efficiency within the organization. Take charge of day-to-day operations, overseeing manufacturing, supply chain management, logistics, quality control, and inventory management. Foster collaboration across departments such as sales, marketing, finance, and R&D to align operational efforts with business objectives. Ensure compliance with industry regulations, safety standards, and quality assurance protocols to maintain product integrity and customer satisfaction. Strategically allocate resources and plan capacities to meet production targets, minimize costs, and drive profitability. Identify opportunities for process enhancement, automation, and innovation to maintain a competitive edge and drive continuous improvement. Manage vendor and supplier relationships, negotiating contracts, and overseeing procurement activities to ensure supply chain resilience. Implement robust systems and technology infrastructure to support operational efficiency, data-driven decision-making, and business scalability. Lead, mentor, and develop a high-performing operations team, fostering a culture of collaboration, accountability, and ongoing growth. Monitor key performance indicators (KPIs) and operational metrics to track performance, identify trends, and spearhead strategic initiatives for improvement. Qualifications: Proven track record of driving operational excellence, process optimization, and cost reduction initiatives. Deep understanding of manufacturing processes, supply chain management, and logistics operations within the beauty products industry or a similar field. Strong analytical skills and proficiency in data analysis, performance metrics, and operational forecasting. Excellent communication skills, with the ability to articulate a clear vision, influence stakeholders, and drive organizational change. Demonstrated leadership ability, with experience leading and developing high-performing teams. Strategic thinker with a proactive approach to problem-solving and a commitment to driving continuous improvement. Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple projects and priorities. Self-motivated and result-oriented: Ability to work independently and take ownership of business operation targets. Must be driven, proactive, and results-focused, with a strong sense of initiative and a goal-oriented mindset. Passion for sustainability: Alignment with our mission and values is crucial. An understanding of the importance of sustainable alternatives and the environmental impact of traditional sources is highly desirable. Excellent English communication is required.

Our client is a global provider of top-notch aircraft containers. With a commitment to excellence, the company is at the forefront of aviation innovation. We are seeking an HRD Manager to nurture talent, enhance employee competence, implement recognition programmes, and promote a culture of continuous learning, with the goal of increasing employee engagement, retaining talent, and developing the organisation’s labour force. Responsibilities:Develop and implement the company's human resources development (HRD) strategyAnalyse training needs based on business objectives and employee performance reviewsEstablish a training master planManage the training budgetDesign and develop comprehensive training programmes for different levels of employees, from entry-level to leadershipCreate training materials and resources that support learning initiatives and allow the company to measure the effectiveness of the training initiativesManage and coordinate training sessions, workshops, and seminarsUtilise various training methodologies, such as classroom training, e-learning, workshops, on-the-job trainingDevelop and implement policies and procedures, WI, functional training materials & tests, related to HRD: including Talent management, Individual Development Plan (IDP), Succession Planning, Leadership Development & Management Trainee programmesInitiate and promote the process of E-Learning systems for employeesConduct and develop an orientation programme for new employeesDigitise the training processes to be more effective, productive, and agilePrepare content for public relations and the mediaManage HR development activities and related projectsDevelop and maintain HR dashboards, reports, and metrics to track HR performance and identify trends and opportunities for improvementEnsure HR regulatory complianceCreate and implement a robust retention system to attract and retain top talentCollaborate with department heads and managers to ensure consistent application of performance evaluations and competency assessmentsMaintain a keen understanding of training & development trends, and best practicesSubmit documents to the Department of Skill DevelopmentBe responsible for auditing of training and developmentQualifications:Bachelor’s degree or higher in Human Resources Development, Industrial Psychology, Organisational Development, or related fieldAt least 8 years of direct experience in Human Resources DevelopmentKnowledge of Thai labour laws and regulationsExcellent command of English, spoken and writtenProficiency in MS Office: Word, Excel, and especially Powerpoint, and HR softwareStrong background in Learning & Development and HROD: including Talent Management, Succession Planning, Leadership DevelopmentProven experience in Employee EngagementExperience running HRD and/or HROD projectsStrong understanding of HR principles and best practicesExcellent communication skills, public speaking, decision making and problem-solving skillsCore competencies: Customer Focus, Innovation, Excellence, Integrity, Teamwork

Our client is an international manufacturing company in the beauty products industry, with operations in Bangkok and Prachuap Khiri Khan. We, at JacksonGrant, are actively seeking a Head of Marketing to take on this pivotal role.The successful candidate will focus on expanding business within the Thai market, executing innovative marketing strategies to enhance the visibility of the company's personal care products, and establishing the brand as a market leader. Responsibilities include managing and analysing market trends, consumer insights, and competitive intelligence to identify growth opportunities and guide strategic decision-making.Responsibilities: Develop and implement innovative marketing strategies to enhance the visibility of our personal care products and establish our brand as a market leader Lead the creation of comprehensive marketing plans, encompassing brand positioning, product launches, advertising campaigns, and promotional activities Collaborate across departments to ensure a cohesive approach to customer service, distribution, and market responsiveness Work closely with cross-functional teams including product development, sales, and retail to align marketing initiatives with overarching business objectives Analyse market trends, consumer insights, and competitive intelligence to identify growth opportunities and guide strategic decision-making Oversee the production of impactful marketing materials, including packaging, advertisements, and digital content, tailored to resonate with target audiences Define marketing strategies that reflect the company’s unique identity and support its overall goals and objectives Plan and manage marketing functions and operations to project the company's distinctive "voice" and enhance its market presence Recruit and lead a high-performing team of marketing professionals, fostering a culture of innovation and excellence Stay informed about industry developments, technological advancements, and best practices in personal care or beauty products marketing, continually seeking opportunities for innovation and growth Qualifications: Extensive marketing experience in personal care or beauty products: Minimum of 10 years of marketing experience within the industry, particularly in the specialty ingredient and additives space A deep understanding of market dynamics, customer needs, and industry trends is essential Proven track record of marketing success: Demonstrated ability to consistently achieve and surpass marketing targets Strong negotiation, presentation, and closing skills are essential Relationship-building skills: Excellent interpersonal and communication skills to establish and nurture strong relationships with customers and stakeholders Ability to understand customer needs and position our products as the ideal solution Strategic thinking: Ability to think strategically, analyse market trends, and develop effective marketing strategies that capitalise on opportunities within the personal care or beauty products industry Strong business acumen and market knowledge are critical Self-motivated and results-oriented: Ability to work independently and take ownership of marketing objectives Must be proactive, driven, and outcome-focused, with a strong sense of initiative and a goal-oriented mindset Passion for sustainability: Alignment with our mission and values is crucial Understanding of sustainable alternatives and the environmental impact of traditional sources is highly desirable Proficiency in English communication is mandatory

Our client is a global provider of high-quality cleaning and hygiene services for various industries. We are looking for a Key Account Manager to manage existing and new customer accounts, mainly hospitality industry clients based on Phuket area.This is a fantastic opportunity to become a part of an international team and contribute to the company’s success on a global scale.Responsibilities: Align detailed account strategies with field sales to deliver customer value, drive profitable sales, and set us apart from competitors Collaborate with the sales team to ensure our products and services meet customer expectations Cultivate and enhance positive, long-term business relationships with customers Develop and monitor budgets and Annual Operating Plans (AOP) for assigned accounts that align with global guidelines Act as a liaison between field representatives, managers, and regional marketing team; ensure the efficient execution of planned activities Analyse and forecast market trends to develop innovative solutions that add value to customers’ business Collaborate closely with internal teams to create unique and differentiated offerings Requirements: Bachelors degree in science, engineering, or business 3-5 years of experience in B2B sales, specialising in chemicals; experience in hospitality with equipment and operations is advantageous Excellent interpersonal and English communication skills, both written and spoken Strong presentation skills; ability to effectively convey complex information to diverse audiences Strong time management & organisational abilities; able to multitask and adapt to changing demands Proactive and results-driven, willing to take risks and collaborate with business leaders A high level of drive and urgency, coupled with a positive outlook Apply problem-solving techniques to resolve customer issues and implement corrective actions Demonstrated analytical skills; able to interpret and utilise data and strategic tools to enhance sales, achieve goals, identify opportunities, and exceed customer expectations Proven sales skills or training in consultative sales techniques Able to work independently while thriving in a cooperative work environment Capable of training clients' employees on product use and safety

ResponsibilitiesProvide effective account management and sustained support to key clients: deliver ongoing services and increase sales. This includes implementing a targeted approach to identify and explore opportunities in both existing and potential products, new innovations, sustainability enhancements, and operational efficiencies.Generate comprehensive reports for key clients: Utilise various tools such as sales funnels, quarterly reports, market share analysis, and other data requested by stakeholders and supervisors to closely monitor and report on the performance of key clientsEngage directly in application expertise and execution delivery: Concentrate efforts on executing strategies that emphasise customer training and effective merchandising. Strengthen value proposition and brand equity. Hold regular monthly and quarterly review sessions with department heads and general managersDrive sales growth: Expand sales volumes with key clients by identifying, analysing, and capitalising on opportunities for acquiring new customers. Make product and application recommendations that enhance business with existing clientsAchieve sales targets: Consistently focus and strive to accomplish sales targetsCollaborate with technical customer service to provide excellent customer supportCoordinate with corporate account managers to ensure that key clients receive appropriate management supportRequirementsBachelor's degree in any fieldMinimum of 5 years prior sales experience in a chemical specialty field: expertise in equipment, repair, and institutional market products, or relevant experience in a related industryProficient in EnglishSolid computer skills, including proficiency in Microsoft OfficeExceptional interpersonal and communication skills, both written and spokenProven ability to conduct effective presentations, with the ability to convey complex information to diverse audiencesStrong time management skills; can effectively multitask while remaining flexible in the face of changing demandsA self-starter who is driven by results and unafraid to take calculated risksAbility to collaborate with business leadersHigh levels of drive and urgency, while maintaining a positive outlookProficient in implementing problem-solving techniques to address customer issues and initiate corrective actionsStrong analytical skills: can effectively interpret and utilise data and strategic tools to improve sales, achieve goals, identify opportunities, and surpass customer expectationsProven track record of sales skills; relevant training in consultative sales techniques is a plus.Can work independently and also thrives in a collaborative work environmentTechnical expertise related to equipment, repair, and products; including ware-washing, housekeeping, and laundryCapable of training customer employees in product usage and safetyBasic understanding of P&L (Profit and Loss)Willingness and ability to travel upcountry on an occasional basis